Questions and answers

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FAQ

Refurbished IT equipment is a great resource for maximising your IT budget. In most cases, a company doesn't need a brand new server to achieve its objectives. Les serveurs reconRefurbished servers offer significant savings of up to 80%, while offering the same reliability and performance as a new server.ditionnés offrent des économies significatives pouvant atteindre 80 %, tout en offrant la même fiabilité et les mêmes performances qu’un nouveau serveur.

Refurbished IT equipment not only offers considerable financial benefits, but also a commitment to the environment. The technology sector is notoriously demanding from an environmental point of view, with the production of new equipment involving the extraction of resources, the use of energy and the inevitable production of waste. Refurbished servers in perfect operating condition help to extend the life of IT equipment and reduce the flow of electronic waste.

However, ‘refurbished’ IT equipment can leave many people with open questions before they buy. Here are some of the frequently asked questions that we think are important to list and that you can answer in full. This Q&A can help you make a quality decision.

If you need more information, you can contact us here

What is the difference between a ‘used server’ and a ‘reconditioned server’?

The ‘servers used’ can have very different characteristics. The servers used are generally equipment that has been dismantled from an installation and that has not been thoroughly cleaned or tested. The servers used should function normally. For example, one or more of the following cases may occur:

  • No real tests are carried out before it is placed on the market
  • A technician or engineer has not inspected the system
  • The server used is not subjected to resistance tests or in operation with real applications
  • The interior is not completely clean

Usually, the servers used are sold ‘as is’, with no possibility of customising their requirements. For better or worse, you get what you pay for. The server may be in very good condition, but it could suddenly end its life due to the failure or malfunction of a component.

FSYS reconditioned servers are used servers that have been reconditioned and recertified by IT professionals trained in the complete overhaul of every component in every respect.

  • The reconditioning and recertification process includes full testing of all components and a thorough cleaning inside and outside the server.
  • Servers taken from a data centre environment also need to be carefully cleaned and require extra attention
  • A reconditioned server must go through a proven process of testing, verification and firmware updating to achieve a state of operation as good as the new one; in addition, the preventive replacement of all components that do not pass the reliability tests
  • In general, the server models available are those most commonly used in the real world, and the full range of spares and accessory options is directly available for ordering a customised configuration to suit your needs.
Why are refurbished FSYS servers more competitive than the other servers on offer?

The refurbished servers offered by FSYS stand out on the market for their competitiveness thanks to a rigorous selection process that guarantees the manufacturer's compatibility with the latest versions of Microsoft Windows Server, VMware and Linux operating systems. We only offer servers that meet the highest standards, giving customers the peace of mind of knowing that their IT infrastructure is reliable, up to date and as good as new. In addition, FSYS offers customisation services such as the ability to choose server configurations to suit specific customer requirements. We are committed to delivering sustainable, cost-effective IT solutions that help reduce costs without compromising performance.

Every customer can count on our 20 years' experience in the IT sector, and we are ready to provide full design support for the realisation of an entire IT infrastructure. For example, you could ask for a quote for a Vmware virtual infrastructure project based on 3 nodes, storage and networking; or you could buy the servers you need and ask for a specific ready-to-use configuration.

What other services are available?

FSYS is committed to offering its customers not only high-quality refurbished servers, but also a wide range of IT services to meet all the needs and objectives of each IT project. Customers can quickly reap the benefits of their investment thanks to dedicated IT services:

  1. Planning a complete IT infrastructure:
  • Our team of experts works with customers to design and implement a custom IT infrastructure, tailored to their specific needs and in line with industry best practice.
  1. Configuration and supply of all necessary licences:
  • We manage the entire server configuration process, including providing all the necessary licences to ensure full compliance.
  1. Colocation of your servers in data centres in Switzerland (Tier3 and Tier4):
  • We offer colocation services in data centres in Switzerland, guaranteeing security, reliability and extremely competitive costs.

With this range of integrated services, FSYS offers itself as a reliable partner for the implementation and management of complete IT solutions based on reconditioned servers, enabling customers to concentrate on their core business.

You can share your requirements directly with our IT department from this page.
In addition to the services described above, FSYS also offers :

  • Data migration: we can help you migrate your data from your old system to your new, refurbished server.
  • Technical support: our technical support team is available 24/7 to help you solve any problems you may encounter.
  • Warranty: all our refurbished servers are covered by a three month on-site warranty.

FSYS is your trusted partner for all your IT needs.

Don't hesitate to contact us to find out more about our services.

How much can I save by buying a refurbished server?

It all depends on the model and configuration you choose. The certainty is that savings can range from 20% to 80%. For example, the most popular Dell or HP server models are widely available on the market, giving you a greater economic advantage.

On the other hand, a less popular model of server, despite having equivalent performance and technological features to a more widespread model, will be offered at a less competitive price. In practice, factors such as age, make and model determine the level of convenience and therefore the potential savings for the same performance. In conclusion, it is reasonable to expect average savings of 40% to 60% on professional servers.

Our best suggestion is to ask us exactly what you need so that we can offer you the best proposals for your requirements.
We have prepared a form on this page to request a quick quote.

Why buy a refurbished server?

It all depends on your requirements and the budget available. For example, you can buy two refurbished servers for less than a new one, while retaining the same reliability and performance without compromise.

The intrinsic robustness of servers guarantees a lifespan that often exceeds the period of use initially planned. Most refurbished IT equipment, even if it's already between 1 and 5 years old, is designed to last much longer.

What's more, new servers may also require repairs and the availability of spare parts, making the refurbished server option even more advantageous.

What is the life expectancy of a refurbished server?

The server refurbishment process tends to considerably extend the lifespan of the entire system. However, neither FSYS nor the manufacturer itself can specify or guarantee the additional time added to its life cycle. Server technology is IT equipment that is generally replaced not by malfunctions or breakdowns, but by technological upgrade. From a mechanical point of view, the components and systems of reconditioned servers can remain efficient for many years, even decades.

For all these reasons, and to ensure that everything runs smoothly and without a hitch, all FSYS refurbished servers already include the NBD (next business) on-site repair service for 3 months in the price indicated. This means that in the event of failure of one or more components, these will be replaced directly at the server location at no extra cost. All repairs are carried out exclusively by certified and approved personnel in over 150 countries worldwide, with no difference in cost.

The repair service is extendable to 5 years (depending on the model purchased) and is also available with a 4-hour response time.

If you would like more information, please contact us via this page.

What type of warranty is included with a refurbished FSYS server?

Most vendors of refurbished servers offer a warranty ranging from 30 days to 1 year. However, this only applies to the replacement of the defective part free of charge and the dispatch by post.

FSYS goes beyond these limits and each server includes the NBD (next business day) on-site repair service for 3 months at no extra cost. If you wish, you can extend the duration of the on-site repair service to suit your needs.

Here are the details of the FSYS warranty for refurbished servers:

  • Standard warranty: 3 months
  • Type of guarantee: 5x13 NBD (next business day) on site
  • Scope of guarantee: replacement of the defective part
  • Additional cost: none

Advantages of the FSYS guarantee:

  • Fast repair: a technician will be on site the next working day to repair your server.
  • Low cost: you don't have to pay for shipping the faulty part or for labour.
  • Peace of mind: you know that your server is protected in the event of a breakdown.

If you're looking for a refurbished server with a full warranty, FSYS is an excellent option.

Here are a few other points to consider when choosing a refurbished server:

  • The seller: make sure you choose a reputable seller who offers a solid guarantee.
  • Server age: the older the server, the more likely it is to fail.
  • The state of the server: make sure the server is in good working order and has not been damaged.
  • Server specifications: make sure the server meets your needs in terms of processing power, memory and storage.